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Work for us

At MS-UK, our staff are dedicated, talented professionals with a passion for making a difference. We pride ourselves on offering independent, unbiased information about all aspects of multiple sclerosis and support that makes a real difference to people’s lives today.

We believe that our commitment to the good health and wellbeing of all our stakeholders should extend to our staff and as such we offer a generous benefits package including 25 days annual leave, company health insurance, life insurance and income protection and cycle to work scheme and many other schemes. We also hold regular team days and have a dedicated training and development budget.


MS-UK named the sixth-best charity to work for in BritainThird sector badge v2 (002).jpg

In April 2020, we scooped the accolade in Third Sector’s Best Charities to Work For, which recognises employers in the sector that have created outstanding workplaces. In addition to the benefits we offer, this award recognises our supportive policies and practices as well as our workplace experience and culture.



Our commitment to equality, diversity and inclusion

MS-UK is committed to being an equal, diverse and inclusive charity accessible for all.

We actively encourage equality, diversity, and inclusion among our workforce, and the elimination of unlawful discrimination.

To find out how we do this, click here.



What our staff say

In 2020, we held an anonymous staff survey. Here’s what people said about working at MS-UK…


'Working life is very inclusive - I feel part of a team that cares about the wellbeing of their clients and staff.'

'Great sense of community and teamwork.'

'There is a great team atmosphere and I am given the autonomy to try new things which I love.'

'There is a real team spirit where everyone wants to do their best to make a difference.'

'Rewarding and inclusive workplace like no other.'

'A positive organisation that is genuinely making a difference for those that access the services available at MS-UK.'

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Current positions



MS-UK Counsellor

Part-time role, zero-hours contract (We currently need a counsellor to cover Tuesdays and Saturdays between 9am and 1pm)

MS-UK provides the MS community with the services they need to live happier and healthier lives. Life with MS can be incredibly challenging. Diagnosis often comes at a time when people are planning careers or families and creates a level of uncertainty of what life may hold that is difficult to accept. Longer-term, treatment options and how to manage such a vast potential of symptoms including visual disturbances, fatigue, pain, and mobility problems, can often become overwhelming without the right information and support.

MS-UK Counselling is one of our national services which delivers online person-centred counselling via telephone or Zoom. This is the only national counselling service for people living with MS and demand is high. Our clients need support to help find a way to accept and live with their diagnosis and manage the many different emotions such as grief, loss and anger.

The national MS-UK Counselling service is for those living with MS and is delivered online by telephone or Zoom. We are looking for a part-time counsellor to join our team.

Staff induction and MS training will be provided online. The role is based at home depending and subject to our working from home policy. The successful candidate will be required to start as soon as possible.

This position is a part-time role on a zero-hour contract, for eight hours per week with additional hours for training, supervision and team meetings. We currently need a counsellor to cover Tuesdays and Saturdays between 9am and 1pm.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Click here to download the job description

How to apply

Please send your CV with a covering letter addressing the following questions,

  1. How many hours of counselling experience do you have?
  2. Tell us about your experience of delivering counselling and single session therapy online?
  3. What are the considerations you need to think about when working with someone with a long-term health condition such as MS?

Please send your CV and letter to Sarah Wright, MS-UK, D3 Knowledge Gateway, Nesfield Road, Colchester CO4 3ZL or via email to by 31 October 2021. Interview dates to be confirmed but will be via Zoom.