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Introducing Diana, Head of Services

Diana.jpgHi, I am Diana and I have been Head of Services at MS-UK for four years now. My role is to oversee the running and development of our local and national services. These include

  • MS-UK Helpline A national helpline for anyone affected by multiple sclerosis (MS) which provides information and emotional support. You can get in touch by phone, email or by using our Live Web Chat. We have a small helpline team that have about 1400 contacts per year. They also write all of our Choices booklets which is informed by the MS community and ensures that quality information is available to those that need it the most
  • MS-UK Counselling A national online counselling service for those with a diagnosis of MS. This can be provided by phone or video call and is focussed on supporting individuals mental health and wellbeing and finding a way forward with MS related issues that are impacting on their lives
  • Despite having to have made the heart-breaking decision to close our wellness centre Josephs Court, we remain committed to supporting people affected by MS both nationally and locally. We will work with the MS-UK steering group to explore how we can not only continue the remote services that we have provided since the pandemic began but also how we can expand our remote offering so that, in time, we may offer a wider range of digital services to provide holistic support to even more people affected by MS than ever before

Earlier this year we also launched our report on Loneliness and Isolation and how the MS community has been affected by this. We are now working towards bringing the recommendations within the report to life by starting to offer online mindfulness courses, developing an online MS community and developing meaningful campaigns that raise awareness about MS. There is a lot to do but we will keep you informed with progress.

I have supported fundraising events in the past and have raised money for MS-UK by completing the Yorkshire Three Peaks a couple of years ago. I also supported my husband and his work colleague last year to complete Prudential Ride London which is the 100 mile bike ride for MS-UK. He also completed the virtual event this year for MS-UK which was a somewhat different experience!