I write to you today with some very difficult news. MS-UK has been significantly affected by the Covid-19 pandemic. The team have worked incredibly hard to offset the huge reduction in our fundraising income this year while adapting our service delivery to ensure no one is left to face multiple sclerosis (MS) alone. As a result, we have seen a significant rise in the demand for digital services, but our prospects for 2021 look set to be even more challenging.
Given the impact that the pandemic has had, and will continue to have on fundraising events and our economy generally, and therefore all our income streams, it is unlikely that we will have the funds to continue to operate in our current form beyond next year.
We also recognise that the pandemic has accelerated the digital agenda and presents us with many opportunities to support even more people affected by MS than ever before.
We felt it was only right to review our strategy to ensure that despite the adversity MS-UK is facing we can stay true to our values and continue to support as many people affected by MS as possible in their time of need.
However, this has led us to make some very tough decisions to ensure we can still be here in the future. After long and careful consideration it brings me great sadness to tell you that the board of trustees and management team at MS-UK have made the very difficult decision that we will no longer offer face-to-face services. This means that we will be closing our wellness centre, Josephs Court. We do not wish to leave our clients unsupported, who we know will be as upset by this news as we are, so we will be working with our clients to establish how we can best support them through a transition period to online services.
We remain committed to supporting people affected by MS both nationally and locally. We will work with the MS-UK steering group to explore how we can not only continue the remote services that we have provided since the pandemic began but also how we can expand our online services so that, in time, we may offer a wider range of digital services to provide holistic support to even more people affected by MS than ever before.
We know that Covid-19 isn’t going to go away overnight and the country will be dealing with the repercussions for months and even years to come. The road ahead is uncertain and we will continue to consider every available opportunity with the best interests of the charity and the people we support at heart.