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Christmas opening hours

Posted on: December 13 2019

Christmas opening times graphic Hi everyone,

I just wanted to let you know our opening hours for the festive period as we get closer to the mince pies! 

Tuesday 24 December - Open 9am to 1pm

Wednesday 25 December to Wednesday 01 January - Closed

Thursday 02 January - Open from 9am

If you attend our wellness centre in Essex, Josephs Court, we will also be opening for a couple of days so you can continue your exercises throughout the festive period. Josephs Court will be open from 9am to 1pm on Friday 27 December and Monday 30 December. 

During the holidays, you can always contact our helpline team and we will respond in the New Year when we return.

If you would like to speak to someone before then, the Samaritans are open 24/7 and you can contact them in a variety of ways. You can visit the Samaritans website or call them on 116 123. 

Wishing you a merry time if you are celebrating Christmas and a very happy New Year from all the teams here at MS-UK!

Best wishes,

Diana

Head of Services

7 mental health myths busted

Posted on: October 10 2019

Today is World Mental Health Day and our MS-UK Counselling team are looking at common mental health myths head on…

Myths and beliefs about mental health issues can be instilled in us from an early age. These myths and beliefs are not designed to harm – they are passed to us in good faith mainly from parental figures, care givers and the environment in which we develop. These myths are designed to protect us from emotional issues rather than support us. The result is that we learn how to suppress our emotions rather than express them. Here are some common myths we often come across as counsellors with MS-UK…

Myth 1 - Mental health problems are rare

Mental health problems are widespread. According to Time to Change, around one in four people will experience a mental health problem each year and they can affect people from every walk of life.

Myth 2 - I can’t do anything to support someone with a mental health problem

The simple response here is, yes you can!

  • Check in

Ask how somebody is doing. It’s highly unlikely that you will make things worse. In fact, it may be that your relative, friend or colleague needs to talk to somebody and you ask them how they are doing helps them to open up about how they are feeling

  • Listen and try not to judge them

People want to feel heard. You offering a listening ear can often help more than you realise. Try not to judge what the person is saying, even though what you are hearing may be shocking. They are being brave talking to you

  • Treat them in the same way

Sometimes the person may feel worried or feel embarrassed about what they may have shared with you and wonder how you are going to act around them going forward. Try and treat them in the same way as you did before they opened up to you

  • Ask twice

It is OK to ask if somebody wants to talk more than once. It may be that the first time you asked them they didn’t feel able or ready to talk but they feel able to talk now

Myth 3 - People experiencing mental health problems aren’t able to work

People living with mental health problems can hold down a successful job. If one in four people experience a mental health problem each year these statistics suggest that in fact we probably all work with someone who is experiencing a mental health problem.

Myth 4 - People with mental health problems can’t recover

People can and do recover from mental health conditions and recovery means being able to live, work, learn and participate in the community. There is lots of different support and help available to help people recover.

Mental health problems may not go away forever but lots of people with mental health problems still work, have families and friends, engage in hobbies and interests and lead full lives.

These websites offer support:

www.rethink.org

www.mind.org.uk

www.samaritans.org

Myth 5 - People living with mental health conditions are usually violent and unpredictable

Most people living with mental health conditions are not violent. In fact, somebody with mental illness is actually more likely to be a victim of violence than to inflict it. According to Time to Change, the movement working to end mental health discrimination, the majority of violent crimes are committed by people who do not have mental health problems. It also states people with mental health problems pose more of a danger to themselves than to others, with 90% of people dying through suicide having experienced mental distress.

Myth 6 - Young people just go through ups and down as part of puberty – it doesn’t mean anything

One in eight young people experience a mental health problem, according to the NHS’s Mental Health of Children and Young People 2017 report. This statistic is widely thought to just be the tip of the iceberg. You may find it helpful to look at the charity, Young Minds. Visit www.youngminds.org.uk/.

Myth 7 - People with mental health problems are lazy and should try harder to snap out of it

This is not true. There are many reasons why someone may have a mental health problem and being lazy or weak is not one of them. People cannot just snap out of a mental health problem and many people may need help to get better. This help may include counselling, medication, self help and support from friends and family.

Mental health and multiple sclerosis

Depressive disorders occur at high rates among patients with MS and this can have a major, negative impact on quality of life for people living with multiple sclerosis, according to a study. However, counselling can be helpful in finding ways to talk about thoughts and feelings associated with MS.

Find out more about MS-UK Counselling today.

Guest blog: ‘Counselling made me feel cared for’

Posted on: October 10 2019

Julie.jpgIt is World Mental Health Day and in this guest blog, Julie tells us why she took years to come to terms with her diagnosis of MS and how MS-UK Counselling has helped her…

‘To this day I struggle to think about the day I was given the news of my diagnosis. Unfortunately, it was dealt with dreadfully. I was on my own and not prepared at all. The consultant showed me my MRI scan and quite bluntly said the only thing she could think was that it was MS. I could barely breathe but knew I had to try to listen so as not to miss any information. She asked me what I was doing later that afternoon and I replied that I was due to go on holiday with my husband and daughter. She said: ‘Have a good time and try not to think about it too much.’ I couldn't believe what I was hearing, the sheer insensitivity. It took me years to accept my diagnosis and to learn to accept it.’

My diagnosis

‘I first noticed something was wrong around 2009 whilst on a charity walk. After around 40 minutes my right foot felt wobbly and slapped the ground. I didn't take much notice and for the next few years, nothing changed much until one day when I was meeting a friend in town. I parked a way out and by the time I got to the centre my right leg really ached and I couldn't control my foot. I made an appointment with my GP who couldn't find anything much but referred me for physiotherapy. Physio had no effect and when I described the symptoms of weakness, a tickling sensation and pins and needles I was referred for an MRI of my spine. This came back as normal but the consultant decided I should have further imaging of my head and neck and it was this scan that showed the lesions.’

Counselling

‘One day, my MS nurse pointed out that every year I bring up the bad experience I had when I was diagnosed, and maybe I should consider some counselling

‘I had no reservations about accepting help and found it a relief to talk to my counsellor. My first session was comforting and I felt listened to and cared for. I felt I mattered. 

‘The service has helped immensely. I have discovered I am actually stronger than I thought and have learned coping mechanisms for the times that are tricky. 

‘I would say to anybody struggling emotionally not to wait as I did and to seek help. It is available, and any good GP will help, or you can self-refer. The good thing about the MS-UK Counselling service is that the people have knowledge of the disease which makes a huge difference. 

‘I have also found exercise and meditation hugely beneficial in helping with anxiety.’

About MS-UK Counselling 

MS-UK Counselling is confidential and open to anyone living with multiple sclerosis. MS-UK counsellors are registered or accredited with the British Association for Counselling and Psychotherapy (BACP) with knowledge of MS and its impact on mental wellbeing. MS-UK is a BACP organisational member and our number is 275169.

Register online today or call us on 01206 226500 to find out more.

Guest blog: ‘Someone who is independent, who doesn’t know me but just wants to support and help …’

Posted on: October 10 2019

Adam.jpgAs part of our series of blogs today for World Mental Health day, Adam tells us about his first counselling session with MS-UK and how he felt supported to open up to someone who was completely removed from his experiences of living with multiple sclerosis…

‘I was first diagnosed with multiple sclerosis (MS) in March 2018 after one episode of symptoms. After I was told the news I was initially in a state of shock and just remember my wife bursting onto tears. I didn’t want to see or speak to anybody and I just couldn’t believe what was happening.

‘I have four children and all I could think of was them. I had a million questions in my head. How would I look after them? Would they end up looking after me?

‘The biggest feelings were ones of guilt and helplessness. I felt like the diagnosis meant my life was pretty much over and I would be a burden to those I am closest to. The feelings of helplessness were due to the lack of information and the unpredictability of the disease. Everything is a ‘maybe’ as each person is different so it’s a difficult diagnosis to understand and explain to others.

‘I found the information booklets produced by MS-UK and the MS Trust a great way of not only explaining the condition to friends and family but also for me to understand the condition and that the things I was feeling were normal.

Counselling

‘I saw a tweet from MS-UK which mentioned the counselling service and I thought to myself that it couldn’t hurt to try. The idea of counselling did have an appeal.

‘I feel lucky as I have a great support network but it’s hard sometimes when you do want to talk about MS but don’t want the guilt of burdening someone close to you. I did have reservations, mainly because it was a new experience and that unnatural feeling that comes from sharing things with a stranger. Fear of being judged came into it as well, although I quickly realised this was not something to worry about.

‘The first session left me feeling so positive. It was just so nice to have someone really listening. Someone who is independent, who doesn’t know me but just wants to support and help.

‘When we went through the initial checklist of things I may be struggling with, I did have a realisation that some of them were affecting me more than I thought. You do wonder how talking through things will actually help and this is perhaps the biggest reservation, but after just one session I absolutely understood how I could benefit from the service.

‘Counselling has helped me really think about my needs and gave me the opportunity to be reflective in my thoughts about how I interact with people, what I enjoy doing and how to feel positive about the future.

‘This service also helped me feel empowered to talk through some of the anxieties I was feeling living with MS. It really did feel like a journey and I do think about decisions and choices in a different and more positive manner.

‘I have definitely got better at recognising the things I’m proud of now, no matter how small. Using the MS-UK counselling service has made me realise that sometimes the simplest achievements can be proud moments to celebrate.’

About MS-UK Counselling 

MS-UK Counselling is confidential and open to anyone living with multiple sclerosis. MS-UK counsellors are registered or accredited with the British Association for Counselling and Psychotherapy (BACP) with knowledge of MS and its impact on mental wellbeing. MS-UK is a BACP organisational member and our number is 275169.

Register online today or call us on 01206 226500 to find out more.

Self-esteem and MS - Part 3

Posted on: August 01 2019

Louise Willis (Headshot).jpgIn the final part of our self-esteem trilogy, MS-UK Counsellor Louise Willis offers some more empowering tips for good mental health...

Try mindfulness

Mindfulness is a bit of a buzzword and that is for good reason. With practice, mindfulness can change the way our brains work and instill a sense of calm. Far from its roots in traditional Buddhist practice, mindfulness of today is about taking your focus out from the past which we can’t change and the future which is yet to happen and putting it firmly in the present. This can be done in a number of ways from focusing on the body to the external senses.

Forgive others and ourselves

Holding on to grudges and past hurts has been likened to ‘putting your hand into a fire but expecting it to burn the other person’. It might feel like the right thing to do, but what does it really accomplish? Forgiveness is surprisingly seldom about the other person but about the feelings and beliefs that we carry with us from the precipitating event. Forgiveness is a private decision and it is not necessary to tell the other person that we have forgiven them. Of course, forgiveness of the self is just as important, as feelings of shame can be overwhelming, we are human after all and everyone makes mistakes.

Use positive affirmations

It’s easy to fall into a rut of negative talk, but by changing the wording it can have a transformative effect on how we feel about ourselves. Remember that coach from school or any other supportive and encouraging role model you have had the joy of spending time with? Be your own cheerleader – ‘you can do it, you are worthy and you are loveable’.

Set small goals and complete them

By setting ourselves small achievable goals throughout the week we can begin to see that we can do the things we set our minds to. Whether it is finishing that book, learning to crochet, phoning an old friend or putting time aside for self-care, it shows ourselves and others that we care for and value ourselves.

Keep a gratefulness journal

Log three things you are grateful for every other day, they don’t have to be big things. A smile from the lady in the newsagents, a bird on the windowsill or simply an hour of your favourite TV show. By feeling and acknowledging the small moments in our life that we often take for granted, we can start to build a more accurate model of what our life is really like rather than focusing on the negative parts.

Want to find out more about MS-UK Counselling?

Register your interest

Missed the last two blogs? Read them today...

Read self-esteem and MS part 1

Read self-esteem and MS part 2

Self-esteem and MS - Part 2

Posted on: July 25 2019

Louise Willis crop.jpgLast week, MS-UK Counsellor Louise Willis looked at what self-esteem is, this week she will look at how we can help to build a healthy level of self-esteem

Stop negative self-talk

We have all done this, whether it’s how we speak to ourselves when we make a mistake or our general internal narrative. When we talk to ourselves in a negative way we have no filter to say ‘hey, that is not true’ or even to question it as we may to a friend if they were to say it. Would you expect someone who is being spoken to negatively to have high self-esteem?

Step up the self-care

You are a valid and unique person like everyone else. Treat yourself with the respect you need and others will too. Spending time doing your favourite hobby, getting a massage, reading a good book, enjoying time outside or a long relaxing bath are all ways to show ourselves that we care.

Be assertive

Being assertive is not about taking control or being aggressive or forceful, but about kindly and calmly stating your needs or wants with respect to both yourself and others. Assertive communication uses ‘I’ statements as a way of owning thoughts and feelings and always calmly listening to and acknowledging the other person. Practicing saying ‘No’, planning conversations in advance and offering alternatives is also helpful in assertive communication.

Develop healthy boundaries

Having stable and reliable boundaries affords us and others the security to know where we stand in relationships. For those with low self-esteem, boundaries can often be weak and the more we allow others to cross them, the more out of control we can feel. Developing boundaries is not only healthy for us but is essential for healthy relationships.

Challenge negative beliefs

We can often adopt negative ‘core’ beliefs about ourselves. These can rear their ugly heads in times of hardship and illness. When challenged, these beliefs are rarely true but because they have been there since early life, we often don’t even realise we have them. When we view our life through the lens of a negative belief, we will see mostly negative outcomes. Happily, these beliefs can be challenged and changed for new, more helpful ones which in turn will begin to build self-esteem.

Check back on the MS-UK blog next Thursday to read the final instalment of this three-part blog series. Click here to read the first instalment if you missed it. 

Self-esteem and MS - Part 1

Posted on: July 11 2019

Louise Willis (Headshot).jpg

MS-UK Counsellor Louise Willis discusses how MS can affect your self-esteem and how you can make improvements in the first of three blogs

What is Self Esteem?

How we feel about and perceive ourselves is often termed as our ‘self-esteem’.

As the psychologist and once close friend of Sigmund Freud, Carl Jung once said; ‘the most terrifying thing is to accept oneself completely’. This is often at the heart of why some of us can find it incredibly difficult to hold ourselves in the same high regard that we do others.

Far from being a stable idea of a sense of self, our self-esteem can be fragile and mercurial by nature, a reaction to our perceived successes and failures. How we view ourselves is an often intangible feeling that has its roots firmly planted in our past experiences and early life.

For some, when self-esteem is unconsciously associated with a particular role that we play or physical or mental attribute, finding ourselves with a chronic illness which can affect this part of our identity can have a huge impact on our sense of self-worth. By putting a value on the part of our being which we believe to have been compromised while ignoring the rest of our attributes, our sense of self or self-esteem can be hugely rocked.

Self-esteem can be knocked or damaged at any point in our lives, from our first beliefs about who we are and what we mean to others and our place in the world to the loss of a partner or an illness in old age.

What can we do about it?

Understanding and accepting that we as humans are never going to be ‘perfect’ is always the first step, but there are some tips that can help us to understand the process of regaining a feeling of self-worth and to build some new strong and healthy self-esteem building habits. These tips are all backed by scientific studies centered on neuroplasticity which is the fancy term for our amazing brain's ability to adapt and change. It is now widely accepted that the brain’s capacity for regeneration and growth never stops no matter our age, so there really is no excuse!

In the next instalment of this three-part blog series​ we will look into helpful tips to start you on your way to feeling better about yourself.

11 of the best mental health apps

Posted on: June 19 2019

adult-apple-blur-225232.jpg

Louise Willis (Headshot).jpg

Far from being a substitute for therapy, mental health apps have gained a place in today’s culture of wanting help here and now. They are often seen as an adjunct to counselling and an introduction or a ‘step in the right direction’. People with multiple sclerosis (MS) can experience a range of issues and may not be ready to engage with counselling, but still require a level of help, here is where apps can come into their own. We asked MS-UK Counsellor Louise Willis for some of the best tried and tested apps on the market.

 

Headspace

Possibly one of the most popular apps for mindfulness. It offers 10 free sessions that you can use over and over. If you wish to continue and progress with your mindfulness practice there is a one-year membership for £70, giving you access to hundreds of themed, guided meditations and mindfulness exercises although they often have price reduction offers. 

Available on App Store or Google Play

 

Elefriends

A great free app from Mind, the mental health charity. This app features a ‘news feed’ style interactive main page where you can comment, read, or share your own thoughts and feelings with other like-minded users. There is also a private message facility.

Available on App Store or Google Play.

 

What’s Up?

This free app is chock full of tools to enable you to manage anxiety and calm an anxious mind and body, as well as objective help and advice on subjects such as anger, depression, self-esteem and stress. There is also an area to keep track of moods and new habits as you make them.

Available on App Store or Google Play.

 

Smiling Mind

‘Check in with yourself’ with this comprehensive app from Oz, which enables you to track your mood along with hundreds of targeted mindfulness practices for young and old alike. Oh yes, and it’s free!

Available on App Store or Google Play.

 

MyPossibleSelf

If interacting with humans is not your thing, MyPossibleSelf might be for you. Bloopy the assistant bot guides you through a free, and rather in depth eight week cognitive behavioral therapy based course. MyPossibleSelf offers the potential to help you work through your issues in the format of a text conversation.

Available on App Store and Google Play.

 

Aura

This AI driven app has the option to subscribe and unlock a wealth of personalised mindfulness exercises. From improving mood to lessening anxiety, Aura’s narrators have a dignified sense of calm and the app has an outstanding amount of choice in the paid version.

Available on App Store or Google Play.

 

Calm

Another great mindfulness app which you can access both paid and unpaid. A vast amount of exercises and options to choose from for all levels of ability. There is also a handy sound setting option where you can adjust the background volume or turn it off if you prefer.

Available on App Store or Google Play.

 

MindShift CBT

This app is aimed at Young adults, older teens or anyone new to managing their anxiety. Using a comprehensive mix of CBT tools and interventions to retrain the mind, there is also a space to log the new changes and to do behavioural and mind ‘experiments’.

Available from App Store or Google Play.

 

Catch it

Endorsed by the NHS, this free app promises to be a helpfully concise addition to the mental health app scene. It gives the user the opportunity to log their mood, check the mood and ultimately change their mood. There are options for depression, anxiety, anger, relaxation, confusion and happiness using CBT.

Available from App Store or Google Play.

 

Action For Happiness

If you can’t commit to either the investment of time or cash, Action For Happiness may be for you. It offers a ‘newsfeed’ of positive affirmations, memes and scientifically proven small daily tasks to improve your mood and sense of well being. There is also a ‘comment’ section under each post to share your successes with other users!

Available on App Store or Google Play.

 

Chill Panda

A very gentle free app for everyone. The app focuses on a game in which you navigate a panda around a virtual world. The app uses your phone's camera to take your heart rate, and with both breathing and yoga stretching and gentle exercise, this simple app really does live up to its name.

Available on App Store or Google Play.

Discover our volunteering opportunities!

Posted on: June 03 2019

Hello everyone,Photo of Sarah from MS-UK

This week is national Volunteers' Week and we are celebrating by saying a big thank you to our amazing volunteers. Last year over 130 people volunteered with MS-UK in all sorts of ways. Together you donated 500 hours of time to MS-UK and helped us be here for people affected by multiple sclerosis (MS). We literally couldn't do it without you, thank you!

This year we have lots of opportunities to get involved. You could join our fantastic cheer squad and support our fundraisers to make it over the finish line at a national event. Or you could come into our offices in Essex and get stuck in behind the scenes. We are also currently looking for volunteer counsellors to help us offer telephone counselling to more people who may need it across the UK. 

Visit our volunteer vacancies page

Whatever you decide to do, we'll be here every step of the way to support you. You can share your skills and develop new ones, gain some experience working with a national charity and we provide you with a full induction and ongoing support. 

In the mean time, you can find out more about Volunteers' Week across the country on the NCVO website. If you already support MS-UK, don't forget to download our Twibbon to show the world you are part of #TeamPurple

Best wishes and happy volunteering!

Sarah

Sarah Wright, General Managervolunteers week leader.jpg

Bank holiday closing times

Posted on: May 20 2019

Hi everyone,

MS-UK will be closed on the bank holiday following this weekend, so just to remind you of the times:

Friday 24 May - open from 9am - 5pm

Monday 27 May - closed

This includes the MS-UK Helpline. If you would like to leave a message for our helpline team over the weekend, please email us, and we will respond when we get back on Tuesday.

Thank you all and do have a lovely bank holiday!

Best wishes, The MS-UK team

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