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5 keys themes to be included in the diagnosis conversation...

Hi everyone,

We recently ran the 555 Neurology Project with Healthwatch Essex and the Essex Neurology Network. The people who attended our focus groups described their diagnosis conversation to us, with a range of themes emerging.

Some had been guided through the diagnosis conversation expertly by neurology professionals, and some felt steps had been missed out and the journey could be improved.

I wanted to share this quick snapshot of the 5 themes:

While there are five key themes, participants felt strongly that these are not mutually exclusive, and that each needs to be acknowledged at the same time – during that diagnosis conversation.

If you would like any support with diagnosis, or just have some questions, do contact the MS-UK Helpline via our live web chat service or by calling 0800 783 0518. You can also order a copy of our newly diagnosed booklet by visiting

Thank you again to everyone who took part in the 555 Neurology Project, we couldn’t have done it without you!

Best wishes,

Laura May

Marketing Manager, MS-UK